Privacy Policy
Data Protection & Privacy Guidelines
1. Introduction
At Eon Coffee, a brand operated and internationally represented by KONUK GLOBAL ("we", "us", "our"), we respect your privacy and are committed to protecting your business and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (eonturkishcoffee.online) or engage with us for B2B wholesale coffee supply inquiries.
2. Information We Collect
As a B2B export and wholesale supply platform, the data we collect is primarily focused on establishing and maintaining professional commercial partnerships.
2.1. Information You Provide to Us
- Contact Information: Your name, company name, corporate email address, phone/WhatsApp number, country, and any details you provide when contacting us via email for a catalog, quotation, or general inquiry.
- Business & Export Details: Tax identification numbers, billing and shipping addresses, and company registration details required for international logistics and customs operations.
2.2. Automatically Collected Information
When you browse our website, we may automatically collect non-identifiable information, such as your IP address, browser type, device information, and interaction data to ensure our website functions securely and efficiently.
3. How We Use Your Information
We use the collected information exclusively for the following professional B2B purposes:
- To respond to your inquiries, provide requested product specifications, pricing, and send B2B catalogs.
- To process wholesale orders, arrange international shipping, and prepare required export documentation (e.g., Certificates of Origin).
- To comply with international trade laws, tax obligations, and customs regulations in Türkiye and the destination market.
4. Data Sharing & Third Parties
We do not sell, rent, or trade your business or personal information to third parties. We only share necessary data with trusted partners essential to fulfilling our B2B export operations, including:
- Logistics Providers: International shipping companies, freight forwarders, and customs brokers to deliver your wholesale orders and samples.
- Manufacturing Partners: When specific formulations or volume allocations are required (without disclosing sensitive buyer financials).
- Legal Authorities: When required by law to comply with customs, tax, or international trade regulations.
5. Data Security
We implement appropriate technical and organizational security measures designed to protect your data from unauthorized access, disclosure, or alteration. However, please note that standard email communication may not always be 100% secure, and sensitive financial information should only be shared through official invoicing and secure banking channels.
6. Your Rights (GDPR / KVKK)
Depending on your location (such as the EU or Türkiye), you may have certain rights regarding your data, including the right to:
- Request access to the personal or corporate data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, subject to our legal and commercial retention obligations.
To exercise these rights, please contact our export desk using the email address provided below.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your business data, please contact our team at:
Email: hello@eonturkishcoffee.online
Legal Entity: KONUK GLOBAL
Operations: Fethiye, Muğla, Türkiye